COMMON QUESTIONS ANSWERED
* Why should I have my carpets cleaned?
There are many reasons to have your carpet and upholstery cleaned:

-Health-
Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or workplace.

-Life of your carpet-
Can be greatly extended by simple routine professional cleaning.

-Appearance-
Maintained the original look and luster of your carpet with regularly scheduled cleanings.

* Do you move furniture ?
When necessary we will move and replace small furniture in its original position.
We reserve the right not to move any piece of furniture or household objects that we do not feel comfortable with.

* Should I move anything?
Yes you should remove from the area being cleaned all nick nack and breakables.

* Should I vacuum before the carpet cleaner arrives?
Yes it is greatly appreciated if you do vacuum, paying close attention to larger objects, and edges next to baseboards.

* How long will it take for my carpet to dry?
Our dry times typically range from 1 to 3 hours. dry times can be affected by many factors including weather, humidity, and air flow.

*Are the products you use safe?
Yes, we use the number 1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price.

*Will your service help my allergies?
Yes, having your carpet and furniture cleaned removes pollutants out of your home for a more friendly breathing environment.

* Which provides better indoor air quality? hardwood or carpet?
Carpet actually act like a 'filter' trapping pollutants which are then removed by professional carpet cleaning. As long as  a regular cleaning schedule is maintained, carpet provided much better air quality than Tile or hardwood

*Will you remove all my stains?
Let me start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods. (the foreign material is on or around the carpet fiber) A stain is foreign material ( soil liquid ,etc.) on carpet that is not usually removable by standard cleaning methods. ( The foreign material has penetrated "soaked into" fiber and has changed or damaged the fiber itself) Some stains may be very difficult or impossible to remove.

* Should I apply  Carpet Protectant after cleaning?
Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufactures even require it as part of the warranty on the carpet.


* Do you always use the ROTO-VAC wand?
Upon arrival we will determine the soil level and condition of your carpet. We will decide which is best suited for your needs. There are many factors we will be happy to discuss with you.




Call us today


530-567-5866








INFORMATION
FAQ &
Answers

Simply Clean Carpet Care
530-567-5866
Carpet Cleaning Redding,Ca.